Your time with us

Your Patient Experience

Your time with us

Your Patient Experience

Here at Nassif MedSpa, we understand that choosing to undergo an aesthetic treatment can be a daunting time. On average, most people take around two years researching their concerns, potential treatments and practitioners before making a decision to step their first steps on their aesthetic journey.

At Nassif MedSpa, we value client experience and safety, to ensure that not only do you get a great result, but you will also have an unsurpassable experience at every touch point during your time at our MedSpa, and beyond.

Your Patient Experience

Your Consultation

At Nassif MedSpa we really value the time it takes to get to know you. Your consultation is no exception, and the hour we spend together gives us valuable insight into your unique motivations for treatment as well as expected outcomes.

This is also a time where you will get to know us, and our approach to your bespoke journey with Nassif MedSpa. We make every effort to ensure you’re comfortable and relaxed during your face to face consultation, and keep things conversational rather than the typical ‘Doctor – Patient’ experience people often expect. We believe that to know you is to understand you, and without building strong relationships with our clients, we can’t deliver the exacting standard of service that we do. During your consultation, we will also discuss your medical history and lifestyle so as to tailor a treatment plan that is designed to benefit you, not us.

We take great pride in that we are Doctor led MedSpa, with an emphasis on honesty. If we don’t believe you are suitable for your desired treatment, we will discuss potential alternates, making sure you are fully informed and wholly understand why – it is this transparency that has earned Nassif MedSpa a reputation for excellence.

Please note that consultation fees are redeemable against treatments.

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Your Treatment

On the day of your treatment, you will have time to sit back, relax and enjoy our complimentary menu of refreshments and treats before your appointment, where any questions or queries can be answered before your treatment.
You will be invited through to one of our stylish treatment rooms designed with your ultimate comfort and experience in mind.

Comfort and safety are paramount to us here at Nassif MedSpa, and you will get to know our intimate team on a personal level, and we have in house doctors which can be accessed no matter what your treatment. Whether you are here for hair removal, facials, peels or injectables, all our clients can expect to be treated the same.

Amanda, Dr. Nassif’s business partner and your Patient Coordinator, will be on hand to walk you through every step, accompanying you through your treatment with us, and beyond. You can expect exemplary care on the day of your treatment, and to always be treated with respect and consideration. Our team will be attentive to your needs and ensure that you leave the MedSpa feeling like a VIP; because to us, you are.

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Your Aftercare

Before leaving the MedSpa, your treatment will be reviewed and your bespoke aftercare plan will be discussed. This may include; how to care for your treated area, swelling / bruising management, any recommended at home skincare or maintenance, answering any final questions you may have, confirming your next appointment if required and any next steps.

You are welcome to spend time in the MedSpa for as long as you need, so that you leave when you are ready and comfortable to do so.

You can be assured that just because you have left us, our commitment to you doesn’t end there. Our team cares about you, and are here to ensure you are happy with your treatment. You will have a follow up call within 24 hours, so assess your progress post treatment and hear your feedback regarding your experience at Nassif MedSpa.

You can also be assured that if you have any questions or concerns, we have a dedicated out of hours mobile number so you can reach us at any time – and we are always delighted to help.

Find out more about the MedSpa

Client Reviews

Highly recommend Nassif Med Spa! The staff are super helpful and knowledgeable, the skin care products are excellent (I love their SPF) and their laser treatments are fast and effective. The service was great and the communication was so kind and efficient. If you can get an appointment when lockdown is over you won't regret it! The ladies there are amazing :)
Radhika McDonald
Radhika McDonald
1 month ago
Radhika McDonald
Radhika McDonald
1 month ago
I have recently just finished 3 treatments of Fractional Laser at the MediSpa and I can't believe how much my acne scars have improved!!Amanda and Louise were INCREDIBLE!! So welcoming and encouraging, answered any concerns I had and ensured that the I was confident going forward with the treatments.Yesterday I had my final treatment and I'm back in 4 weeks for a review and to compare the photos we took before. I know without evening seeing though how much my skin has improved through compliments people have made and when applying makeup (it's so smooth!)The MediSpa is beautiful, clean and covid safe!!Thank you!! x
Ella Gorton
Ella Gorton
3 months ago
Ella Gorton
Ella Gorton
3 months ago
This user has chosen to only leave a rating and not a full review.
Fatima Macarina
Fatima Macarina
3 months ago
Fatima Macarina
Fatima Macarina
3 months ago
This user has chosen to only leave a rating and not a full review.
David Travis
David Travis
3 months ago
David Travis
David Travis
3 months ago
This user has chosen to only leave a rating and not a full review.
Sonia Atkinson
Sonia Atkinson
3 months ago
Sonia Atkinson
Sonia Atkinson
3 months ago
Just had my 4th session of laser hair removal treatment with Louise at the Med Spa. Professional, relaxed environment thats absolutely spotless. Absolutely chuffed with the results, my hairy back and shoulders are no more!
alex sutton
alex sutton
3 months ago
alex sutton
alex sutton
3 months ago
Great spa facility in a good location, which was also very clean and took all Covid-19 measures seriously. Amanda did my treatment and was really friendly, as were all staff I spoke with on the day. My skin is looking great and I have received many comments about how my acne scarring has significantly reduced. I definitely recommend this clinic to anyone looking to book.
Lucie Calpin
Lucie Calpin
4 months ago
Lucie Calpin
Lucie Calpin
4 months ago
I felt in safe hands from the first moment I spoke toRae at Nassif Medical Spa. I had originally enquired about a different procedure. I was advised honestly and professionally and told that I would not be a good candidate for the first procedure and that a different procedure would procure much better results. The spa itself is an absolute joy to behold, an opulent setting. The staff were warm and welcoming putting me at ease immediately. The doctor spoke in depth about the procedure I had and informed me of the results I could hope to gain. He made sure I was happy to proceed before starting treatment. I am absolutely delighted with the results. I keep being told that I look amazing and questioned if I’ve changed my hair.. only I know the real secret!
Emma Bates
Emma Bates
4 months ago
Emma Bates
Emma Bates
4 months ago
I did a lot of research on clinics before choosing the Nassif Med Spa for my treatment. What attracted me the most is the fact that my treatment would be carried out by healthcare professionals and I like the less is more approach. After my consultations it was very clear that they understood my wish to look like a better version of myself rather than a totally different person. The team were so kind, considerate and discreet. The communication was excellent and the clinic is beautifully fitted out. I felt very comfortable from start to finish. I would highly recommend the Nassif Med Spa to anyone. I love my lips, thank you so much!
Gemma Hughes
Gemma Hughes
5 months ago
Gemma Hughes
Gemma Hughes
5 months ago
This user has chosen to only leave a rating and not a full review.
Rae carr
Rae carr
7 months ago
Rae carr
Rae carr
7 months ago
Couldn’t be any more happier with the results Dr Ryan achieved for me. I would not go anywhere else for my treatments. All the staff are so friendly an make you feel so welcome.
Sarah Grace
Sarah Grace
7 months ago
Sarah Grace
Sarah Grace
7 months ago
Welcoming and friendly staff.
An absolute pleasure to meet everyone involved in my treatment. Excellent service and would definitely recommend
gemma Adams
gemma Adams
7 months ago
gemma Adams
gemma Adams
7 months ago
This user has chosen to only leave a rating and not a full review.
Lyndsey Hughes
Lyndsey Hughes
1 year ago
Lyndsey Hughes
Lyndsey Hughes
1 year ago
Nassif MedSpa is a stunning place, the girls who welcomed me last Sunday where lovely and really put me at ease before my treatment. My appointment with Dr Harris was amazing, he is very reassuring calm and explains everything in great detail. It was great experience from the moment I walked through the door and will definitely be back.
Joanne Kirk
Joanne Kirk
1 year ago
Joanne Kirk
Joanne Kirk
1 year ago
This user has chosen to only leave a rating and not a full review.
Holly Smith-Williams
Holly Smith-Williams
1 year ago
Holly Smith-Williams
Holly Smith-Williams
1 year ago
Super clean and modern inside. Staff are very friendly- had a great experience
Anon Reviewer
Anon Reviewer
1 year ago
Anon Reviewer
Anon Reviewer
1 year ago