Important Information

Privacy Policy

This Privacy Policy governs the manner in which Nassif Medspa UK collects, uses, maintains and discloses information collected from users (each, a “User”) of the https://nassifmedspa.co.uk website (“Site”). This privacy policy applies to the Site and all products and services offered by Nassif Medspa UK.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Nassif Medspa UK may collect and use Users personal information for the following purposes:

– To improve customer service

Information you provide helps us respond to your customer service requests and support needs more efficiently.

– To personalise user experience

We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

– To improve our Site

We may use feedback you provide to improve our products and services.

– To send periodic emails

We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, they may do so by contacting us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Changes to this privacy policy

Nassif Medspa UK has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

This document was last updated on October 3rd, 2019

SMS Privacy Policy

This SMS Privacy Policy governs the manner in which Nassif Medspa UK collects, uses, maintains, and discloses information collected from users (each, a “User”) of the https://nassifmedspa.co.uk website (“Site”) and through our SMS messaging service. This privacy policy applies to the Site, all products and services offered by Nassif Medspa UK, and any SMS messaging services provided by us.

COLLECTION OF INFORMATION

When Users opt-in to our SMS messaging service, we may collect personal identification information, including but not limited to, phone numbers and any information voluntarily provided by Users via SMS.

USE OF COLLECTED INFORMATION

Nassif Medspa UK may use the information collected from SMS messaging for the following purposes:

– To Send Transactional Messages: We may use your phone number to send you SMS messages related to your appointments, orders, or other direct interactions with our services.

– To Send Promotional Messages: With your consent, we may send you promotional SMS messages, including special offers, updates, and marketing communications. You can opt out of receiving promotional messages at any time by following the instructions provided in the message or by contacting us.

– To Improve Customer Service: Information you provide helps us respond to your customer service requests and support needs more efficiently.

– To Personalize User Experience: We may use the information in the aggregate to understand how our Users as a group use the services and resources provided via SMS.

PROTECTION OF YOUR INFORMATION

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, including phone numbers and data exchanged through SMS.

SHARING YOUR PERSONAL INFORMATION

We do not sell, trade, or rent Users’ personal identification information to others. We may share your information with trusted third-party service providers who assist us in operating our SMS messaging service, conducting our business, or serving our Users, so long as those parties agree to keep this information confidential.

YOUR RIGHTS AND CHOICES

– Opt-Out: Users may opt out of receiving SMS messages at any time by following the opt-out instructions provided in the SMS message or by contacting us directly.

– Access and Correction: Users may request access to their personal information and request corrections if the information is inaccurate or incomplete by contacting us.

CHANGES TO THIS SMS PRIVACY POLICY

Nassif Medspa UK has the discretion to update this SMS privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

YOUR ACCEPTANCE OF THESE TERMS

By using our SMS messaging service, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our SMS messaging service. Your continued use of the service following the posting of changes to this policy will be deemed your acceptance of those changes.

This document was last updated on May 29th, 2024.

Chloe Ouwe

27 September 2025

I recently had the pleasure of visiting this clinic for the very first time, and I cannot express how impressed and grateful I am for the entire experience. My first treatment was a hydrofacial with Alice, and from the moment I walked in, I was warmly welcomed by Elisha. She was so kind and made me feel comfortable right away, which instantly set the tone for a wonderful visit. The clinic itself is stunning—beautifully designed, clean, and with such a relaxing atmosphere that it truly feels like a luxury retreat. Alice, who carried out my hydrofacial, is an incredibly experienced therapist and also one of the kindest people I’ve ever met in a treatment setting. She explained everything clearly, was so gentle and professional throughout, and really took the time to make sure I was comfortable. The treatment left my skin absolutely glowing, and I could immediately see and feel the difference. Three weeks later, I returned for fractional and BBL laser treatments, and once again, I was welcomed with the same warmth and professionalism, this time by Amanda. She is incredibly sweet, polite, and attentive, and she made me feel completely at home throughout the process. These were treatments I had been considering for a long time, and I had spent quite a while searching for the right clinic where I would feel confident and cared for. I am so glad I found this place—it exceeded all of my expectations. The results have been fantastic, and I am truly thrilled with the improvement in my skin. Beyond the treatments themselves, what makes this clinic stand out is the team. Alice’s expertise and kindness, combined with Elisha and Amanda’s warm and welcoming nature, made me feel so valued and looked after. Everyone I’ve interacted with has been genuinely professional and caring, which makes such a difference when you are trusting someone with your skin and well-being. I am so happy and thankful to have discovered this clinic, and I will absolutely continue to come back. For anyone who has been searching for highly experienced therapists, excellent results, and a luxurious experience from start to finish, I cannot recommend this clinic enough. Thank you 💫🫶🏼✨🥰

jackie Aston

25 September 2025

I recently had treatment at NassifMD Clinic, and I couldn’t be happier with the care I received. From the moment I arrived, Elisha was warm, professional, and attentive, making me feel completely at ease. The clinic is modern, and clean. Which gave me great confidence in the standard of care. My treatment was explained clearly and carried out with a high level of professionalism. Amanda and Natalie made me feel at ease throughout. I really appreciated the friendly atmosphere and the way they made me feel. Overall, my experience was excellent. I would highly recommend NssifMD Clinic to anyone looking for quality medical care delivered with kindness and professionalism

Sue Hadfield

23 September 2025

After receiving my initial consultation, I knew I was in safe hands. Their knowledge and understanding of the various treatments available is the most apparent from the outset. They are truly professional; the staff are most welcoming, kind and helpful. The clinic is beautiful without feeling intimidating; I understand it is identical to Dr Naasif’s LA clinic, right down to the same artwork. No pressurised selling techniques, just a feeling of reassurance. - Sue

Toni Tester

19 September 2025

WOW what an amazing experience. From the moment I walked in, I was greeted by Elisha who is so warm and friendly. I was put at ease straight away. Amanda was amazing. Talked me through everything and no question was too much trouble to answer (and there were a lot). She even suggested removing a mole that was close to my eye. Natalie who did the treatment was awesome too. Kept asking if I was ok and informing me every step of the way what was happening and what she was going to do. I had the BBL X HALO which after numbing was more or less pain free. Best medical spa I have been to

Pippa Robson

5 September 2025

Gorgeous aesthetics and such lovely people. I had the scalp cleaning treatment, it was super relaxing and has made such a difference to my hair volume! Would 100% recommend!

Samera Khan

14 August 2025

I had an incredible experience at Nassif MedSpa! Amanda and Dr Ryan, are very helpful and professional. From the moment I walked in, the staff was welcoming, professional, and attentive. They took the time to thoroughly explain the procedures and made me feel comfortable throughout the entire process. The results exceeded my expectations—I feel more confident and rejuvenated! The facility is immaculate and has such a calming atmosphere. Thank you, Nassif MedSpa, for your outstanding care and expertise. I highly recommend them to anyone looking for top-notch aesthetic treatments!

Emanuele Simone Pagani

10 July 2025

Very rude receptionist . Didn’t like them, I will go somewhere else

WatchTheHorison

4 July 2025

⭐⭐⭐⭐⭐ I recently had a Pro Fractional Laser treatment and couldn’t be happier with the entire experience. From start to finish, Amanda and Felicity were absolutely fantastic — professional, knowledgeable, and incredibly reassuring throughout the procedure. They explained everything clearly and made me feel completely at ease. The treatment itself was carried out with such care and precision. What really stood out to me was the aftercare – it was thorough, supportive, and made the recovery smooth and stress-free. Highly recommend Amanda and Felicity if you’re considering Pro Fractional or any advanced skin treatments – you’re in safe, expert hands!

Yoana Kirilova

28 June 2025

I had a full body laser hair removal session with Alice and couldn’t be happier. She listened carefully to my concerns and was incredibly thorough, gentle, and attentive throughout. The treatment was quick and significantly less painful than my previous experiences elsewhere. Alice made sure I was comfortable the entire time and was absolutely lovely—highly recommend!

Sakina K

4 June 2025

A lovely experience from the moment I arrived till leaving. Felicity was very friendly and welcoming. Alice was wonderful and the treatment was very relaxing! The consultation and treatment from Dr Jamie was very professional and thorough. Amazing overall and looking forward to my upcoming sessions 😊